Process Quality in collaboration processes hinges on step-by-step engagement of stakeholders, sufficient care-taking of all relevant actors and communication designs that help people own the vision of the future. Transformative change needs to go beyond organizing events. Instead, it needs to gradually build collaboration systems between multiple actors that can deliver the envisaged change.
Step-by-step structured engagement; clarity of roadmap; reliability of process planning; transparency; authentic involvement of different stakeholders; attention to process; understanding interest groups; care-taking; attention to needs and concerns; trust building; relationship building; high quality process architectures; high quality communication
Connectivity is a driver of change. Transforming our world toward sustainability requires shifts in behavior, thinking and action. This can only happen through networks of meaningful relationships that are a cornerstone for better co-creation. Connectivity nourishes the human sense of belonging and invigorates the desire to contribute.
Creation of network connections; relationship building; connection of different actors; cohesion building; fostering identification; container building; community building; seeing coherence; building tribes
Collective Action happens when a group of cross-sector, cross-institutional or cross-departmental actors drive implementation jointly and deliver change around a common objective. People feel energized when joint action leads to visible outcomes. Patience and persistence help sustain collaboration efforts. Getting things done together and focusing on tangible results cuts through complexity and builds impact.
Alignment for joint implementation; delivery of results; fostering collective responsibility; fostering agreements; consensus-building; cultivating ownership; attention to collective impact; celebration of success; result-orientation; focus on outcomes; reaching agreements; joint implementation of agreements; creation of functioning delivery structures; governance structures; and coordination.
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